TSMO Performance Management Program Plan Development – Oregon Department of Transportation

Summary:

During the Strategic Highway Research Program 2 (SHRP2) effort – the resulting data showed that transportation agencies collect a tremendous amount of data, however, no agency has achieved a fully integrated Performance Measurement system that links inputs, outputs, outcomes, and targets into a formal TSM&O performance management process.  Back in 2017 Oregon DOT (ODOT) developed a Transportation Systems Management and Operations (TSMO) Performance Management Plan, which is likely the first of such plan in existence.  FHWA and the NOCoE have partnered with ODOT to conduct a webinar to provide an overview of their plan.  This webinar will encourage a dialogue of the growing importance of a performance management plan – ultimately utilizing the data to make investment decisions that lead to better systems performance.

The Oregon Department of Transportation, after completing the TSMO capability maturity model self-evaluation process, recognized the need to improve capability related to performance measurement.  This led to the development of a performance management plan (ODOT TSMO Performance Management Plan) to identify the opportunities to leverage both agency data and private sector data to implement key performance measures across various aspects of the Operations Program.  The topics covered in the plan include:

• Mobility/Transportation System Performance Monitoring
• Asset Management
• Traffic Incident Management
• Transportation Operations Center (TOC) Management
• Traffic Signal Management
• Traveler Information
• Work Management

Implementation of the plan has resulted in the integration of data from various agency ITS and operation software systems into the agency data warehouse.  Automated extract, transform, and load processes copy needed data from systems into the data warehouse.

While the data warehouse is an important tool for developing reports and dashboards utilizing data from agency systems, the private sector-provided probe data has grown in importance for use in measuring and monitoring system performance.  ODOT currently purchases probe data for the entire road network in the State of Oregon.  ODOT utilizes the analytic tools within the RITIS platform operated by the University of Maryland for numerous applications and performance measures related to travel times, delay, and reliability.  An example of the use of probe data to evaluate project investment needs is the Corridor Bottleneck Operation Study which utilized probe data to evaluate and rank bottleneck locations in the Portland metropolitan area (Corridor Bottleneck Operations Study).

This webinar will provide an overview of the development and implementation of ODOT’s Performance Management Plan and will provide some examples of how data and performance measures are being used within ODOT’s TSMO Program.